Frequently Asked Questions > Getting Started

Getting Started
1. What is a Web Store?
2. Do I need an account to use the Web Store?
3. What information do I need to provide to purchase online?
4. Why do I need to enter an email address?
5. What is my password?
6. How do I change my email address or password?
7. What if I forget my password?

Getting Started

1. What is a Web Store?

The Web Store is a hosted online payment center, providing a convenient way for people to make online payments for various fees, goods, and services.

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2. Do I need an account to use the Web Store?

You do not need an account to browse the Web Store. However, you do need an account to make payments using the Web Store. You can create an account at checkout.

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3. What information do I need to provide to purchase online?

You will need to provide the following information to purchase online: Back to Questions


4. Why do I need to enter an email address?

Your email address serves two purposes.
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5. What is my password?

During your first online purchase, you will be prompted for your email address and a password. You can create any password of your own choosing; this password is not issued by your organization. Your password must contain at least one alphabet character and at least one digit, must not be less than eight characters, and must not contain any of the following characters: < ( ' ) >. We recommend you create a strong password that is unique to your Web Store account and not used elsewhere.

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6. How do I change my email address or password?

Click the My Account link in the navigation column on the left side of the screen. Login with your "old" email address and password. Then, click the Account Settings button to edit your email address and/or password.

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7. What if I forget my password?

If you forget your password, click the Password Reset link in the navigation column on the left side of the screen. If the email address you enter is on file, we will automatically send a password reminder to you.

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