Frequently Asked Questions > Credit/Debit Card Information
Credit/Debit Card Information
1. Does the system store my credit/debit card number?
2. My credit/debit card was not accepted. What do I do?
1. Does the system store my credit/debit card number?
2. My credit/debit card was not accepted. What do I do?
Credit/Debit Card Information
1. Does the system store my credit/debit card number?
No; for security reasons the system does not store your credit card number. The option to pay with a previously used card is made possible using securely encrypted tokens. The process of using secure tokens is an industry best practice in keeping with the stringent requirements of the Payment Card Industry Data Security Standard.
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1. Does the system store my credit/debit card number?
No; for security reasons the system does not store your credit card number. The option to pay with a previously used card is made possible using securely encrypted tokens. The process of using secure tokens is an industry best practice in keeping with the stringent requirements of the Payment Card Industry Data Security Standard.
2. My credit/debit card was not accepted. What do I do?
We accept Visa, MasterCard, or Discover credit or debit cards. If your payment is not accepted, you will receive an error message after submitting your payment information. Verify the information you have entered for the card number, type, and expiration date, and attempt your payment again. If entering your information correctly did not resolve the error, and you do not understand the error message, call the assistance number on the back of your card.
Special note to Debit Card users:
Many banks hold the amount you charge for each attempted payment, even if the debit card is declined. While the money will not be withdrawn from your account, a hold may prevent you from making other withdrawals for several days and may result in an overdraft.
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Special note to Debit Card users:
Many banks hold the amount you charge for each attempted payment, even if the debit card is declined. While the money will not be withdrawn from your account, a hold may prevent you from making other withdrawals for several days and may result in an overdraft.
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