Frequently Asked Questions > Credit/Debit Card Information
1. Does the system store my credit/debit card number?
2. My credit/debit card was not accepted. What do I do?
Credit/Debit Card Information
1. Does the system store my credit/debit card number?
No; for security reasons the system does not store your credit card number. The option to pay with a previously used card is made possible using securely encrypted tokens. The process of using secure tokens is an industry best practice in keeping with the stringent requirements of the Payment Card Industry Data Security Standard.
We accept debit cards, credit cards, and e-checks. If your payment is not accepted, an error message will appear after you submit your payment information. If you have a saved card on file, remove it, re-enter the card details, and try the payment again. If the issue persists and the error message is unclear, please contact the customer service number on the back of your card for assistance.
Special note to Debit Card users:
Many banks hold the amount you charge for each attempted payment, even if the debit card is declined. While the money will not be withdrawn from your account, a hold may prevent you from making other withdrawals for several days and may result in an overdraft.